2Pint Software services and support
Professional consultancy services and subscription support (S&S) offerings.
Your organization counts on the high availability and performance of your business solutions – and you invested in 2Pint Software with those goals in mind.
We understand that when technical issues arise, they need to be addressed promptly. Problems with software can be difficult to diagnose and the time spent trying to isolate and resolve them can divert IT staff away from core projects needed to support growth and innovation.
That's why we are here to help.
As your organization grows more dependent on complex integrated infrastructure it is vital to maintain a high level of proactive technical support for around-the-clock responsiveness, service quality and resiliency. Expert technical support services from a trusted resource can help you achieve the peak IT performance needed to meet your organizational objectives.
Consultancy packages
DeployR Proof-of-Concept or quick start implementation package
$/€/£ 8,995
With this service ViaMonstra Online Academy delivers a DeployR Proof-of-Concept environment, including StifleR for management and iPXE Anywhere for flexible network boot. The goal is to validate deployment architecture, task sequences, and operational workflows before expanding the solution into a full production deployment platform.
The scope of instruction includes:
- DeployR server installation and initial configuration
- Integration with StifleR Dashboard for management
- Integration with iPXE Anywhere for modern PXE and HTTP/HTTPS boot scenarios
- Validation of infrastructure prerequisites and networking requirements
- Creation of structured content items (images, applications, drivers, and scripts)
- Design and implementation of DeployR task sequences
- Creation of reusable step definitions aligned with deployment best practices
- Task sequence structure using groups and conditions
- Testing and validation across agreed hardware models and deployment scenarios
- Documentation of deployment architecture and operational procedures
For more information visit ViaMonstra Online Academy.
DeployR and content management Proof-of-Concept or quick start implementation package
$/€/£ 11,995
With this service ViaMonstra Online Academy delivers a DeployR Quick Start environment, including a full StifleR implementation for intelligent, policy-driven content distribution, real-time network visibility, and dynamic bandwidth optimization, along with iPXE Anywhere for flexible network boot.
For DeployR, the goal is to validate deployment architecture, task sequences, and operational workflows before expanding into a full production platform. For StifleR, the focus is on delivering enterprise-grade control over content distribution and network usage.
The scope of instruction includes:
- DeployR installation and configuration
- StifleR integration for content management and bandwidth control
- Configuration of rules, network groups, and peer-to-peer optimization
- iPXE Anywhere integration for modern network boot
- Validation of infrastructure and networking requirements
- Creation of structured deployment content
- Design and implementation of task sequences
- Hardware validation
- Documentation of the solution
For more information visit ViaMonstra Online Academy.
2Pint Software Subscription and Support provides a comprehensive technical support solution for your 2Pint Software.
Delivered in our subscription-based model and renewed annually, software subscription and support includes upgrade protection and online access to new versions and releases with the latest feature enhancements for your installed software.
You also get real-time access to online technical support when you need it. From installation and configuration assistance to hints and tips for maximum system efficiency—our experts and online resources are here to help you.
2Pint Software Subscription and Support
- Protects your IT environment and your software investment.
- Covers installation and configuration assistance for faster system deployment.
- Includes 24x7 assistance for Severity 1 issues 7 days a week, 52 weeks a year. Simply open a case and we are here to help.
- Entitles access to fixes and fix packs, updates, drivers and new releases of your licensed 2Pint Software to build on existing functionality while introducing new capabilities.
- Provides optional notification of new product releases and technical support updates.
- Helps reduce software lifecycle costs and improve performance, productivity and security.
Your 2Pint Software is a business-critical asset and maintaining 2Pint Software subscription and support is a cost-effective way to protect your investment and maximize the return on your software investment.
Accelerated Value Program
2Pint Software’s Accelerated Value Program is our extended premier support offering. It enhances standard software subscription support by allocating a percentage of a named resource to help you derive maximum business benefits from your configuration management ecosystem including any 2Pint Software investment.
Professional Consultancy Services
Expert professional services focused on modern endpoint management, including the Microsoft Intune product family (Configuration Manager/Intune including co-management etc.), Microsoft Azure, Windows Autopilot, deployment and provisioning, peer-to-peer technologies for Windows and Linux machines.
With 2Pint Software’s professional consultancy services your organization gains direct access to an elite group of globally recognized experts in peering content, network observability and health tracking.
'Cause things can get complicated...
Let us help you make your infrastructure sing!